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Post by Twice-Shy on Jun 9, 2003 3:50:28 GMT -5
I used to hate answering the phone in work. It really became a hangup with me - sorry about that pun. I did a course in telephone techniques once and I was told that when I went to answer the phone I should think that it's going to be my best friend or my children or girldriend etc on the other end. That way you will always answer in subconsciously in a positive way.
It does work.
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Post by moogle on Jun 9, 2003 9:17:49 GMT -5
i'll have to try that!
it's hard to get over my phone phobia in my house because we get so many telemarketing calls so we screen all our calls...and when i had a cell phone, i had caller ID.
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Post by g3netix on Jun 9, 2003 14:16:22 GMT -5
Yeah i hate answering phone or ringing places up, i just dunno what to say, very hard, ill try what u said tho, ill pretend its my mate and say WWWWWWWWAAAAAAAAAZZZZZZZZZZZUUUUUUUPPPPPPPPPP lol
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Post by moogle on Jun 9, 2003 14:56:29 GMT -5
WWWWWWWWAAAAAAAAAZZZZZZZZZZZUUUUUUUPPPPPPPPPP remind me never to call you..
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Post by g3netix on Jun 9, 2003 15:58:53 GMT -5
aww moogle gimme your number and ill ring you then!
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Post by moogle on Jun 9, 2003 16:00:59 GMT -5
ha i won't answer
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Post by g3netix on Jun 9, 2003 16:05:59 GMT -5
awww u meany, u know u wanna WAAAAAZZZZZZZZZUUUUUUUPPPPPPPP with me hehe
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Post by Twice-Shy on Jun 10, 2003 3:13:33 GMT -5
I worked in 'BT Faults' for a month - taking calls all day in their call centre from people having problems with their lines. That was fun!
I seem to have a better telephone technique when I'm angry. Take yesterday for example. I had to phone my ISP to sort out the fact that I was being billed for not paying my account for 6 months. Their was a lot of strong words exchanged.
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Post by Mildman1 on Jun 10, 2003 14:13:51 GMT -5
Answering the telephone has played an increasing role in the work I have done, and my telephone technique has changed a hell of a lot as a result. Early jobs included internal calls, then answering queries from customers, now I work for a retailer where I take sales orders from the public. As a consequence i've gone from being dour on the phone, to having to sound bright and enthusiastic (although I would never stoop to 'Have a nice day!' - I think I would throw up on the spot). Still only like using the telephone to impart information rather than chat (but that is the male way), and could never understand how some people can spend literally hours on talking on the phone. When it comes to business on the phone I have no problem, small talk I find difficult.
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Post by moogle on Jun 10, 2003 15:52:22 GMT -5
i can spend hours on the phone with my boyfriend.. and it's been that way with just about every boyfriend i've had. and yet, i can't call and order a pizza..
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Post by g3netix on Jun 10, 2003 15:58:08 GMT -5
lol i cant talk to my gf on phone for that long, but i can call for a pizza pretty easy, ill giva ya some tips do this HELLO, I WANA ORDER A PIZZA <PIZZA TYPE> <ADDRESS> THANK YOU KTHXBYE i hope this help
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Post by moogle on Jun 10, 2003 16:56:43 GMT -5
i know HOW to order a pizza..
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Post by Mildman1 on Jun 11, 2003 14:26:31 GMT -5
Thanks G3netix. I spent months at a catering college learning to make a pizza using traditional Italian techniques simply because I never knew how to order one. I'm going to print out your post and stick it near the telephone, and then I'm going to sling out my pizza making volumes. d**n,if only I'd been able to ask you all those years ago.
ps Those ** have appeared again - that really posses me off.
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Post by spitzig on Jun 11, 2003 22:20:50 GMT -5
I used to work at a Papa John's. I drove for a summer. The people there really aren't making ANY opinion of you--they are just doing their job. I did answer the phone some, but mostly drove. The only two specifics I remember were one delivery where the rain was so bad I couldn't see the road--much less the numbers on the mailbox. That was also the only time no tip bothered me. The other time was one where a girl asked me if I wanted to go out with another girl there. I said no (not because of shyness, surprisingly!) because I got the impression the person had said she was going to set her friend up with WHOEVER delivered the pizza. I didn't want to go out with someone as a "whoever". It didn't bother me to be asked out, though
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Post by Shane on Jun 12, 2003 8:50:28 GMT -5
You actually lived out one of my fantasies there. I have always had this thing about delivering a pizza or the post and......
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