Return To Sender?

[Michael1973]

I find myself in an awkward situation, and I wonder how you other "shy-bies" would feel in this same scenario.

Imagine you decide to buy something, and are really anxious to have it. But in order to get it, you need to make special arrangements to have it ordered and do a lot of dealing with people. You also end up spending a lot of money.

Then you finally get the item and it proves to be a major disappointment. You immediately realize after one use that it will not suit your purposes at all. How comfortable are you calling these people, who went out of their way to help you, and tell them you want to return it?

[Boglin]

I am right there with you! Of the course of my life, I've purchased a LOT of defective merchandise. Most of it is still in my closet because I could never get up the courage to return it.

I've found it kind of breaks up into two parts. First, it seems to me that it's especially hard for shy people to complain. As hard as it may be to deal with relatively new people, it's infinitely worse to have to talk with them when you are criticizing their work.

The other part, at least for me anyway, is that there's always this nagging doubt in the back of my head that this is my fault. If I had just read the product specs more carefully and thought about it harder, I wouldn't have bought it and put everyone through all this trouble. So, being out all the money and winding up with this disappoint piece of @#$% is my just reward for having gotten to excited and not carefully considred all the information. I certainly don't feel that I have a right to complain about something which, I have had only though a bit harder, I would never have purchased.

Of course, when I actually am in a rational state of mind, I can see that the only logical thing to do is to return the product. Mistakes happen on obth ends of the transaction; we should just correct the mistake and move on.

[Twice-Shy]

I went through something similar today. A lorry hit my car on Friday. Since then I've had to get it touch with the lorry drivers' company, arranged for an estimate and manyn other things that go along with it. The word unconfortable is a great description of how I felt.

[a sky without sun]

It either goes in the loft until I find some other use or it sits in the hallway waiting for the 'collection' charity org that comes around on days advertised.

Sorry I have been no help whatsoever.